COVID Status

Last Update: 1 June 2022 
(Recent changes highlighted)

The lodge is open

Lodge operation will be close to normal, unless you are a close contact or someone in the lodge tests positive. 

You need to fill out the declaration and waiver form in  the 72 hours before arrival at the lodge. If you bring COVID into the lodge it could affect everyone's holiday. To reduce the chance of this, we encourage everyone to test before coming. We insist on this if you are a close contact or symptomatic. The Lodge Manager may require you to test during your stay. If you have recovered from COVID-19 in the preceding 12 weeks you are exempt from testing. 

Please don't entertain visitors who are close contacts.

Unfortunately anyone testing positive will need to check out of the lodge. Everyone staying in the lodge at the time will become a close contact. If we act promptly we hope to be able to remain open.

The most important Covid Safe rules in the lodge are:

  • Don't come if you have tested positive or have not recovered from COVID.
  • If you are a close contact or have symptoms, test on the day of arrival, prior to coming to the lodge. Do not try to enter the lodge if you are positive.
  • Bring enough RAT kits to test everyone in your party daily (5 days out of 7) if required.
  • Bring masks. When restrictions require it, wear them in the lodge.
  • If you do test positive, immediately isolate in your room.
  • Tell the Lodge Manager if you are a close contact, or have symptoms, or test positive.

 

The most up-to-date information will be published here. Be sure to check for the latest information. Our full COVID Safe Plan is a rather bulky document that includes much material of little interest to most members and guests. A summary of our COVID Safe Plan more succinctly informs members and guests about how the lodge will operate. The white/winter season version of these documents are now available, reflecting latest clarifications and advice.    

Keep any eye on the Falls Creek resort website for up to date information about the resort. 

Singles booking rooms to themselves

There has been increasing interest in Members being allowed to book a room for themselves without needing to share with another single. A singles booking policy must balance the needs of Members who do not wish to share a room with the demand for beds from other Members and the risk of diminished revenue to cover the Club's expenses.

A limited number of rooms will be made available for exclusive single use by singles: rooms 6, 7,8 and 11, but a maximum of 3 at a time. In quieter times or if there are vacancies close to the intended time of stay, the Booking Officer may allow additional bookings for exclusive single use. Exclusive use by a single is only available to a Member of AAC Falls Creek, for themself.

The fee to block out the room will be the same as the Member's fee (i.e. as if paying for 2 members).

Unfortunately the booking system does not have the facility to smoothly automate exclusive use bookings. The Booking Officer will enable the policy where the system cannot.

This arrangement will be trialled in 2022. Hopefully this will give some welcome flexibility to Members who come alone to the Lodge, without unduly restricting the number of people who can enjoy the Lodge at populat times

For full details and instructions on how to make exclusive single use bookings, see the Exclusive Single Use booking policy

Waitlist Procedure (Summary)

The Waitlist facility in the booking system allows members to register their interest in weekend or other non-standard bookings earlier than when bookings open 19 days prior to the start date.

To make it easier and fairer to make weekend and other non-standard bookings, procedures for the Waitlist facility in the booking system has been reviewed.

  1. Waitlist requests cannot be submitted until after 18 March.  
  2. Each member will be allowed to submit up to 3 waitlist requests for the season. The booking officer will delete surplus requests.
  3. Use the comments field in the booking to express any priority between your bookings, eg if one is more important because it is for a special event.
  4. If a booking includes multiple members, it will count as a waitlist request for each individual member (eg if a couple who are members request a weekend, it counts as a waitlist request for each of them).
  5. Payment is due immediately when a waitlist request is approved.
  6. If your waitlist request cannot be met, you will be eligible to make another waitlist request.
  7. The booking officer will allocate waitlist bookings according to these criteria, in this order
    1. member priority rules (ie bookings with highest proportion of members take precedence)
    2. maximise lodge occupancy
    3. a fair go for all members (eg favour someone who has not had a waitlist granted over someone who has, some consideration of reasons cited in comments for specific dates requested)
    4. early date of submitting the request

For more information see the Waitlist Request booking policy

Trial of early approval of eligible waitlist bookings

On a trial basiss, eligible waitlist requests will be approved from 1 June, where eligible means

  • only members, spouse and their children, and
  • the preceding midweek is full, and
  • the booking is paid for immediately on request from the booking officer.

Online Booking System

The CBDWEB booking system was introduced in 2018 and members found it much simpler to use. 

From 1 February make winter bookings online.

Go to the Online Booking System

Summer bookings can be made online at any time.

There used to be special provisions If you were booking for June/July Victorian School Holidays, These no longer apply.

User Instructions will guide you through how to check occupancy and make a booking.

Normal booking rules apply and will be enforced by the Booking Officer, even if the online system does not enforce them.

A booking is not confirmed until payment is verified and you receive a confirmation email from the Booking Officer.

Booking Contact

To book accommodation at AAC Falls Creek, please contact our booking agent:

Alan Long

Phone: 0409 417 253 Mon-Fri 6pm-8:30pm
Post: 24 St James Rd Heidelberg 3084

email booking officer

Booking Documents

AAC Booking Information is now easy to read online

or download a printable document
AAC Booking information sheet(pdf)
(best printed double sided with flip on short side)

Download

Online Booking System Instructions (pdf)

Booking Form (xls)