Waitlist Procedure (Summary)

The Waitlist facility in the booking system allows members to register their interest in weekend or other non-standard bookings earlier than when bookings open 19 days prior to the start date.

To make it easier and fairer to make weekend and other non-standard bookings, procedures for the Waitlist facility in the booking system has been reviewed.

  1. Waitlist requests cannot be submitted until after 18 March. [unable to be implemented because of technical limitations. For 2019, any requests prior to 18 March will be counted as being submitted on 18 March]
  2. Each member will be allowed to submit up to 3 waitlist requests for the season. The booking officer will delete surplus requests.
  3. Use the comments field in the booking to express any priority between your bookings, eg if one is more important because it is for a special event.
  4. If a booking includes multiple members, it will count as a waitlist request for each individual member (eg if a couple who are members request a weekend, it counts as a waitlist request for each of them).
  5. Payment is due immediately when a waitlist request is approved.
  6. If your waitlist request cannot be met, you will be eligible to make another waitlist request.
  7. The booking officer will allocate waitlist bookings according to these criteria, in this order
    1. member priority rules (ie bookings with highest proportion of members take precedence)
    2. maximise lodge occupancy
    3. a fair go for all members (eg favour someone who has not had a waitlist granted over someone who has, some consideration of reasons cited in comments for specific dates requested)
    4. early date of submitting the request

For more information see the Waitlist Request booking policy

Online Booking System

The CBDWEB booking system was introduced in 2018 and members found it much simpler to use. Please try it to check lodge availability and make bookings.

From 1 February make winter bookings online.

Go to the Online Booking System

Summer bookings can be made online at any time.

If you are booking for June/July Victorian School Holidays, there are special provisions in the online booking system. Booking requests will be accepted until 15 March without reserving any beds. The Booking Officer will then allocate beds in accordance with AAC priority policy and advise members of whether they have been sucessful. Read that section of the user instructions carefully.

User Instructions will guide you through how to check occupancy and make a booking.

Normal booking rules apply and will be enforced by the Booking Officer, even if the online system does not enforce them.

A booking is not confirmed until payment is verified and you receive a confirmation email from the Booking Officer.

Booking Contact

To book accommodation at AAC Falls Creek, please contact our booking agent:

Alan Long

Phone: 0409 417 253 Mon-Fri 6pm-8:30pm
Post: 24 St James Rd Heidelberg 3084

email booking officer

Booking Documents

AAC Booking Information is now easy to read online

or download a printable document
AAC Booking information sheet(pdf)
(best printed double sided with flip on short side)

Download

Online Booking System Instructions (pdf)

Booking Form (xls)